FAQ

Will the shower filter fit my shower?

It fits standard 1/2-inch US shower arms and works with fixed and handheld showerheads. It screws in between your shower arm and your current showerhead.

Do I need tools or a plumber?

No. Unscrew your showerhead, wrap the included thread seal tape around the shower arm, screw on the filter, then screw your showerhead back on. It usually takes about 5 minutes.

How often should I replace the cartridge?

We recommend every 2–3 months, or sooner if you notice reduced flow. The bundle includes an extra cartridge.

Can I use it for drinking water?

No — it's designed for shower use only.

Where do you ship?

We ship to all US addresses. Shipping is free and tracked.

How long will my order take?

Orders are processed in 1–3 business days. Delivery typically takes 5–11 business days after shipping. You'll get a tracking link by email as soon as your order ships.

Will I pay any fees at delivery?

No. There are no customs or delivery fees. Any applicable sales tax is shown at checkout.

What if it doesn't work for me?

You're covered by our 30-day money-back guarantee. See our Returns & Refunds page.

What if my item arrives damaged?

Email us a photo within 30 days of delivery and we'll send a free replacement or a full refund.

Can I change or cancel my order?

Yes, as long as it hasn't shipped yet. Email support@scrubzap.com right away.

Which payment methods do you accept?

All major credit and debit cards, plus Apple Pay, Google Pay and Shop Pay where available. Payments are processed securely — we never see or store your full card number.

How do I contact you?

Email support@scrubzap.com. We reply within 1 business day, Monday to Friday.