Shipping Policy

We currently ship to addresses in the United States only.

Free tracked shipping

Standard shipping is free on every order, and every order includes a tracking number.

Processing and delivery times

  • Order processing: 1–3 business days (Monday–Friday, excluding US holidays).
  • Delivery: typically 5–11 business days after your order ships.

Delivery times are estimates and are not guaranteed. Carrier delays can happen, especially during the holiday season and severe weather.

Tracking your order

As soon as your order ships, you'll receive an email with your tracking number and a link to follow your package.

No surprise fees

There are no extra fees at delivery. Any applicable sales tax is calculated at checkout.

Address accuracy

Please double-check your shipping address at checkout. If you notice a mistake, email us within 12 hours at support@scrubzap.com and we'll do our best to update it before your order ships.

Lost or delayed packages

If your tracking hasn't updated for 10 business days, contact us and we'll resolve it with the carrier, or send a replacement or refund.